Welcome to Elevate Physio Clinic Physiotherapy

Elevate Physio Clinic respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our clinic or website.

We may collect personal information that you voluntarily provide to us when you:

• Contact us by phone, text message, or through our website 
• Request treatment or information 
• Schedule an appointment 
• Submit inquiries or customer service requests 

This information may include:

• Name 
• Phone number 
• Email address 
• Health-related information (when relevant to treatment) 
• Appointment details and service history

We use the information you provide to:

• Respond to inquiries 
• Schedule and manage appointments 
• Provide patient care and support 
• Send appointment reminders or updates 
• Improve our services and patient experience 

We only use your information for legitimate business and healthcare-related purposes.

We respect your privacy and are committed to protecting your personal information.

Use of Information
We use your phone number to send SMS messages regarding your inquiries, appointment confirmations, treatment updates, and patient care.

No Sharing of Mobile Information
Mobile phone information or opt-in data collected will not be shared, sold, or disclosed to third parties or affiliates for marketing purposes.

Opt-Out
You may opt out of SMS messages at any time by replying "STOP" to unsubscribe or "HELP" for assistance.

Message Disclosures
Message frequency may vary. Message and data rates may apply depending on your mobile carrier.

Your data is protected and retained only as long as necessary to provide services and fulfill business or legal requirements.

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Elevate Physio Clinic does not sell, rent, or trade your personal information to third parties. Your information is used strictly for internal healthcare and operational purposes.

You may contact us at any time to:

• Request access to the personal information we hold about you 
• Request correction or deletion of your information 
• Ask questions about how your data is used

If you have any questions regarding this Privacy Policy, please contact us:

Elevate Physio Clinic
7163 Yonge St, Unit 116
Markham, ON
Phone: 289-216-8229